Happy Hour #29

In part two with Brad Kaplan, we discuss the name of his new podcast, 3 stars, and why he specifically chose the number 3. You might be surprised by the answer. We also talk about customer service as a whole, the overall power of yelp reviews, and the importance of handling bad service. We get deep on comic book characters, their origin, and what they really have meant to people throughout the course of time. And brad breaks one of our fill the seats rules for the best possible guest! You need to hear this story to believe it! All that and more in this happy hour!